Performance Management is simplified and
implemented seamlessly by the team at Umansky & Associates.
Here is a brief outline
of the development and implementation of a Performance Management
System. It is possible that not all phases are required
within your organisation - these phases can therefore be customised.
Click here for a
printable version.
The following system
covers:
| Phase 1 |
Establishing Key
Performance Indicators (KPI’s) for individuals within an
organisation. |
| Phase 2 |
Establishing a process for
Performance Management Reviews. |
| Phase 3 |
Creating a
Performance Appraisal Document. |
| Phase 4 |
Training in how to conduct
Performance Management Reviews. |
| Phase 5 |
Follow-up
training. |
| Phase 6 |
Evaluation of the system. |
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Establishing
a Process for Performance Management Reviews |
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The process for
your Management
Review system would be determined through discussions with key
individuals. Documentation
of your
system would include:
1. Performance Management Timetable
2. Pre interview
Guidelines
3. Interview Guidelines
4. Post interview
Guidelines
5. Career Path
Discussion Guidelines |
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Creating a Performance Appraisal
Document |
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Through
discussions with key
personnel, our existing Performance Management Document can be tailored
to your
specific needs. |
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Training in how to conduct Performance
Management Reviews |
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The
program will be structured to support a Performance and Career
Management Process.
The initial part of the program
will explore the rationale behind the Performance Management Process as
a management tool. The second part of the
program introduces Counselling and Interviewing Skills.
The topics to be covered include
Characteristics of a Good Performance Management System; Planning
and Structuring Interviews; Counselling Skills; Feedback; and
Managing Conflict.
The program is run in a workshop
format. The process is interactive with
formal input from the facilitator leading to group discussions and
activities. Participants examine case
studies and work in small groups. Each
participant will have the opportunity to role-play a Performance
Management Interview.
In order to tailor this training program to your organisation’s
needs, we would expect to work closely with staff to ensure the
material and philosophy are in keeping with that of the organisation. Underlying themes running throughout the training
program will be communication and motivation. |
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Follow-up Program |
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The half-day
follow-up of the Performance Management Program the following year
reviews the key points from the original program and
introduces new material. |
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Evaluation |
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In the Evaluation
process interviews are conducted with the employees who received
Performance Interviews as well as managers who conducted
Performance Interviews. These structured
interviews will give feedback to management on how both interviewees
and interviewers found the PMR system,
as well as providing information for the direction of future training.
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Umansky & Associates can guide your organisation with the
implementation of the Performance Management Review so everyone knows
where they fit in.
Contact us
now so the puzzle fits.
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How do I carry out a
Performance Management Review?
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"We have been working with Umansky & Associates since
1998. They have been integral in setting up and implementing our
Performance Management System.
John has the ability to gain the trust of individuals at all levels
within our organisation. Our managers and team leaders have the
confidence to give honest and constructive feedback to employees as a
result of the training they have received from Umansky & Associates.
This has contributed to our organisation’s success in achieving
its financial objectives year after year." |
Keith Broadhouse
Managing Director
Armaguard
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"Umansky and Associates through their Management Development Program
has been pivotal in changing the culture of the company and educating
and lifting the skill levels of new employees.
In order to achieve the rate of growth that we have at Express
Promotions we needed to change.
The process of aligning the company's goals to the individual's KPI's
and objectives, combined with the six monthly performance
appraisal and the education of all employees has really assisted us in
achieving this growth and at the same time provide us with an
environment that we all enjoy working in." |
Robert Reed
CEO
Express Promotions Australia Pty Ltd
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